What is Lifeway EDI and why do I need it?
Lifeway uses Electronic Data Interchange (EDI) to exchange business documents like POs, ASNs, and invoices with suppliers. Becoming EDI compliant reduces manual entry, prevents chargebacks, and speeds order-to-cash cycles.
Which EDI transaction sets does Lifeway typically require?
Common documents include 850 (Purchase Order), 855 (PO Acknowledgment), 856 (Advance Ship Notice), 810 (Invoice), 997/999 (Acknowledgments), and sometimes 860 (PO Change) and 846 (Inventory). We’ll confirm exact requirements during onboarding.
How long does it take to become EDI compliant with Lifeway?
Most suppliers complete setup in 1–2 weeks once trading partner details are available. This includes map configuration, testing, certification, and go-live scheduling with Lifeway.
What connection methods are supported (AS2, SFTP, VAN)?
We support AS2, SFTP, and VAN connectivity. If Lifeway mandates a specific protocol, we’ll configure it accordingly and handle security certificates, keys, and mailbox routing.
Can you integrate EDI with my ERP or accounting system?
Yes. We provide ERP integrations (e.g., NetSuite, Acumatica, QuickBooks, Sage, Dynamics, SAP) as well as flat-file/CSV APIs. We can also offer a web-based EDI portal if you prefer not to integrate.
How do you help prevent chargebacks and ASN/label errors?
Our validation rules check required segments, packaging, and GS1 label data before transmission. Real-time alerts flag missing fields so you can correct issues prior to sending to Lifeway.
Do you provide testing, certification, and ongoing monitoring?
Absolutely. We manage test cycles with Lifeway, certify your maps, and monitor documents 24/7. Our team proactively resolves failures, reprocesses documents, and keeps maps updated.
What about GS1 labels and carton/pallet compliance for ASNs?
We generate compliant SSCC labels and ensure ASN pack structures (order, shipment, pack, item) match Lifeway’s specifications to avoid receiving delays and penalties.
How is pricing structured for Lifeway EDI services?
Pricing is typically based on a one-time setup/test fee plus a monthly plan aligned to your document volume and integration type. We’ll share a transparent quote before kickoff.
What support do I get after go-live?
You’ll receive 24/7 support, SLA-backed incident response, proactive monitoring, and continuous compliance updates if Lifeway changes requirements or adds new documents.