NetSuite Integration with McKesson EDI: Enhancing Sales Order, Fulfillment, and Invoicing Processes

📄 Key EDI Documents Utilized

• EDI 850 (Purchase Order): Automatically creates sales orders in NetSuite upon receipt from McKesson.
• EDI 856 (Advance Shipping Notice): Notifies McKesson of shipments, improving supply chain visibility and communication.
• EDI 810 (Invoice): Enables automated invoicing post-fulfillment, expediting the billing and payment process.

🔧 Integration Approach

• NetSuite SuiteTalk Web Services: Facilitates seamless communication between NetSuite and external systems for managing orders, fulfillment, and invoicing.
• Middleware Implementation: Converts data between NetSuite’s XML format and McKesson’s EDI standards, ensuring accurate translation and compliance.
• Custom Field Mapping: Incorporates essential elements like DEA license numbers and McKesson-specific SKU codes to meet industry and partner-specific requirements.

✅ Achieved Outcomes

• 80% Reduction in Manual Order Entry: Automation drastically cut down on manual tasks, reducing errors and speeding up order processing.
• Real-Time Fulfillment Updates: Enabled transparent shipping notifications, boosting customer satisfaction and visibility.
• Accurate Invoicing: Automated invoice creation minimized billing disputes and enhanced cash flow.
• Compliance Assurance: Full adherence to McKesson's rigorous EDI standards ensured continued partnership and operational reliability.