Cogential IT, LLC's managed service desk is equipped with staff 24/7 in the form of our technical experts

EDI Help center
EDI Help center
The Cogential IT managed service desk is equipped with staff 24/7 in the form of our technical experts who monitor the delivery as well as the processing of the messages, and proactively resolve the difficult issues.
Welcome to my Help center
The extensive and diverse nature of the EDI environment presents multiple possible points of failure
outside that can be outside of your network. The Cogential IT experts and help desk support
monitors each of the issues and points and the arising issues to resolve them effectively.
Our help centre makes available standard technical support along with the proactive identification of
message validation errors, updates for application, ongoing maintenance as well as the liaison with
the trading partners for rectifying the external issues.
Being a market leading managed EDI Service provider, we are always bound by a Service Level
Agreement which asks for or demands the proactive measures we take actively and regularly to
ensure the smooth running of your Business. We do so while ensuring both that each of the parties
are exactly aware of what they can expect from each other going forward.
Get In Touch
Contact Information
The Office
30 N Gould St., Suite 3080Sheridan, WY 82801
1.307.699.6546 1.877.840.6546 (Toll Free)
Business Hours
Monday – Friday8:30 AM – 5:00 PM Eastern
Support Hours : 24 * 7